Connection Server License Key Is Invalid: Horizon

: If you are using a SaaS subscription , you do not enter a manual key; instead, you must use the Horizon Cloud Connector or Horizon Edge to sync licenses from the cloud. How to Update Your License

| Action | Details | |--------|---------| | | Get a 60‑day eval key from VMware Customer Connect to rule out server corruption. | | Check time sync | If Connection Server time is far from real time, license validation can fail. Sync with NTP. | | Review license entitlement | Log into Customer Connect → Licenses → confirm key is active and not assigned to another product (e.g., vSphere, vSAN). | | Contact VMware support | Provide vdmadmin -L output and the key (last 5 chars only if public). They can verify if the key is truly valid. | horizon connection server license key is invalid

: Ensure your server's SSL certificate has a "Friendly Name" of vdm (all lowercase), as misconfigured certificates can sometimes trigger authentication failures that mimic licensing issues. : If you are using a SaaS subscription

Open the .lic file in Notepad. It should look like this: Sync with NTP