Landis Gyr E360 User Manual __top__ Guide

| Problem | Likely Cause | Action | |---------|--------------|--------| | Blank LCD | No power / internal failure | Check socket voltage. If voltage present → replace meter. | | Erratic readings | Loose connection or CT reversal | Verify wiring against meter form diagram. | | “Err” code on display | Self-test failure (e.g., EEPROM, RTC) | Record error code (e.g., Err 24) and contact utility. | | Stuck display | Button stuck or firmware hang | Cycle power for 60 seconds. If persists → replace. | | No optical communication | Wrong protocol or dirty port | Clean port with isopropyl alcohol. Use correct baud rate. |

A separate control to manually disconnect or reconnect electricity to the property while keeping the meter’s data connection active. P1 Port (HAN): landis gyr e360 user manual