Dollar General Alcohol Sales Training Answers [new]

State the reason clearly: "I’m sorry, I cannot complete this sale because [the ID is expired / I cannot verify your age]." Remove the product from the counter. Call a manager if the customer becomes aggressive. Red Flags to Watch For

A customer offers you a $20 tip to "not worry about checking their ID." dollar general alcohol sales training answers

| Question | Correct Action | Reasoning | | :--- | :--- | :--- | | A customer looks 30 but has no ID. Can you sell? | | No valid ID = no sale, regardless of apparent age. | | A customer’s driver’s license expired yesterday. | No. | ID must be current, not expired. | | A customer is stumbling and slurring words but has a valid ID. | No, refuse service. | Cannot sell to anyone visibly intoxicated. | | An adult woman hands you her ID and a teenager hands her cash. | Suspect straw purchase. Refuse. | This is a classic red flag for buying for a minor. | | What is the minimum age to sell alcohol at DG? | 18 (or 21 depending on state) | Some states allow 18+ to ring beer/wine; others require 21+. The training will state your store’s rule. | State the reason clearly: "I’m sorry, I cannot

If you're a Dollar General employee, take the time to review and understand the alcohol sales training program. Your knowledge and actions can make a significant impact on the community. Can you sell