: If your TV cannot connect to Wi-Fi, you may need to download the firmware on a computer, save it to a USB drive, and plug it into the TV's USB port. Support and Warranty

If your TV cannot connect to the internet, Viano support often provides firmware files that can be loaded onto a USB drive. These files are typically installed by inserting the drive into the designated "Update" port on the back of the TV. Why Update?

The following guide details how to perform an update and what to do if you encounter common issues like "sluggish" performance after a patch.