Alura’s final message: “This is what I expect. Keep this pace, and we’ll work more often.”
If they become aggressive, lower your volume. It forces them to quiet down to hear you and helps de-escalate the tension. 5. Know When to "Fire" the Client alura tnt jenson a demanding client 26062019 better
Use a table to show original deadlines vs. actual completion dates. KPI Performance: Alura’s final message: “This is what I expect