For all its abundance, the current ecosystem suffers from a crisis of quality and mental health. The term —coined by Cory Doctorow—describes how platforms start by delighting users, then degrade their service to favor business customers, and finally degrade it further to maximize profit for shareholders. Search for a recipe on Google and you will scroll through three paragraphs of life story; open YouTube and you face two unskippable ads before a 10-minute video padded to hit monetization thresholds.
For all its abundance, the current ecosystem suffers from a crisis of quality and mental health. The term —coined by Cory Doctorow—describes how platforms start by delighting users, then degrade their service to favor business customers, and finally degrade it further to maximize profit for shareholders. Search for a recipe on Google and you will scroll through three paragraphs of life story; open YouTube and you face two unskippable ads before a 10-minute video padded to hit monetization thresholds.