Avoid common red herrings like firewalls or IP conflicts – those produce different error codes. If error 23 persists after password verification, perform a factory reset of the device and reconfigure from scratch.
NET_DVR_DEVICEINFO_V40 devInfo; memset(&devInfo, 0, sizeof(NET_DVR_DEVICEINFO_V40)); LONG lUserID = NET_DVR_Login_V40((char*)ip, port, (char*)user, (char*)pass, &devInfo); if (lUserID < 0) DWORD dwErr = NET_DVR_GetLastError(); // Should be 23 // Check devInfo.struDeviceV30.byLockEnable for lock status hikvision error code hcnetsdkdll 23 verified
Update your device's firmware using the Batch Configuration Tool if web browsers or iVMS fail to apply settings. Avoid common red herrings like firewalls or IP
Hikvision provides a dedicated SDK test tool (ask Hikvision support or find it in the SDK package). Run it: Hikvision provides a dedicated SDK test tool (ask
If you see Error 23 while trying to move a camera, verify it is a PTZ (Pan-Tilt-Zoom) If performing a smart search, ensure the device has VCA (Video Content Analysis) 2. Adjust iVMS-4200 Storage Settings
The Hikvision error (formally NET_DVR_NOSUPPORT ) indicates that the device does not support the specific function being requested . This typically occurs in software like iVMS-4200 when a user attempts to perform an action—such as specialized event playback or changing certain video parameters—that the hardware is not capable of handling. Common Causes