The book breaks trust down into two foundational components: (who you are) and Competence (what you can do). These are further divided into the "4 Cores of Credibility": Integrity : Being congruent, honest, and courageous.
Don’t try all 13 behaviors at once. Pick the one you score lowest on. If you lack "Deliver Results," commit to over-delivering on one small promise this week. If you lack "Talk Straight," identify one piece of "corporate spin" you are currently using and replace it with raw honesty. The Speed Of Trust Stephen M R Covey Pdf
Reviewers from getAbstract and Shortform highlight several key strengths and considerations: The book breaks trust down into two foundational
Years earlier, Eli had worked at a small nonprofit where deadlines outran budgets and people outran explanations. Meetings filled with polite nods had produced few results. Then Mara joined the team, carrying a copy of a book with a blue cover and a crisp spine. She didn’t preach; she mapped. She marked pages and passed them around like lifeboat instructions. “Trust changes velocity,” she said, tapping a paragraph about “trust taxes” and “trust dividends.” Slowly, emails that used to circle for weeks became decisive. Teams stopped guarding information and started sharing it; budgets that were once fought over became pooled for shared goals. The organization began to move with a clarity that felt like acceleration. Pick the one you score lowest on
: When trust is low (e.g., airport security after 9/11), speed goes down and costs go up because of the need for extra checks and balances.