Maria had just updated Windows 11 the night before. The update had quietly replaced her Epson scanner driver with a generic Windows image driver—one that lacked full command features. The scanner tried to respond, but the driver was “overheating” in software terms: stuck in a loop, unable to handshake properly.

. Ensuring this driver is correctly installed and updated is critical for high-quality document and photo digitizing. Downloading the Scanner Driver

While you sort out the driver: